Without corruption we have: Leadership, reorganization, performance

There is one thing that is clear: meaningful reform will have to involve the political leadership, the civil servants and the public itself. Governance scholar Brillantes argues that changing the bureaucracy has to begin “at the top” and that progress is “a matter of political will”. He says that demoralisation often stems from leaders not respecting civil-service rules and regulations: “You need good shining leadership above all.”

He also thinks decentralisation – empowering the local governments – should be accelerated. In his view, the bureaucracy’s “frontlines” are in the provinces, whereas “Imperial Manila” continues to dominate the archipelago. As much as 86 % of public finance, Brillantes points out, is still controlled by the national government. He hopes that “somebody with sympathy for decentralisation and local governance should be our next president.”

At the same time, internal reforms in the bureaucracy have to include capacity-building, imparting a performance ethic, Brillantes says. He laments that performance is traditionally measured in terms of “how many meetings, how many letters”. The approach is process-oriented rather than goal oriented. After all, process is easier to measure. Brillantes praises the effort to set up an “Organisation Performance Indicator Framework” to address this issue.

He also thinks the Civil Code should be revisited. It would make sense, to allow civil servants to organise in trade unions, in order to empower them to be more assertive, he believes. Instead, Brillantes says, the civil-service culture is one of obedience.

Former CSC chair David states the bureaucracies of other Southeast Asian countries pulled ahead of the Philippines because “there was a genuine recognition of their importance”. By comparison, Filipino presidents and legislators were lazy, she says.

Congress, in one report, proposed more oversight of the bureaucracy. However, in David’s view, it would make more sense to simply pass the civil-service reform bills that have languished in its chambers. Among them she lists a redesigned Civil Service Code that Congress hasn't even looked at for 15 years, and a Government Compensation and Classification Act that still has to be discussed by the appropriate committee. She finds encouraging that Congress seems to be moving on the Career Executive System Bill, which would reduce the President's powers of appointment.

What can we do? Brillantes urges the citizens to speak up: “We should learn to assert our rights, we are our own worst enemy.” In the end, he says, the bureaucracy is there. “Unless you want to go to the hills or leave the country you have to work with the bureaucracy.”